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    Frequently Asked Questions

    How long does delivery within Ireland take?

    We offer fast, insured and free delivery throughout Ireland.
    Orders typically arrive within 3–5 working days.

    Returns & Refunds

    We offer a 30-day satisfaction guarantee on every order.
    If your purchase doesn’t meet your expectations, you can return it within 30 days — simple, safe and hassle-free.
    Please note: duties and taxes are non-refundable.

    What happens if my bottles arrive damaged?

    Your order is fully protected.
    If any bottle arrives damaged, we’ll replace it or refund it immediately at no extra cost to you.
    All you need to do is contact our support team with a photo and your order number.

    Are the bottles genuinely original?

    Yes — at Emerald Cork, every bottle is 100% authentic and sourced directly from renowned French champagne houses such as Moët & Chandon, Veuve Clicquot and G.H. Mumm.
    Each unit is sealed in protective, Champagne-house-approved packaging.

    Is stock limited?

    Yes. Our champagne bundles include bottles from specific vintages, which means availability depends on each house’s annual stock — once a batch from a given vintage is gone, we cannot source the exact same batch again.
    For that reason, quantities are extremely limited and often sell out quickly during promotional campaigns.

    © 2025 Emerald Cork Ltd. All rights reserved.

    Emerald Cork Ltd.
    Registered in Ireland — Company Number __
    Registered Address: __, Dublin, Ireland
    Email: support@emeraldcork.com

    Legal & Compliance

    Emerald Cork Ltd. complies with the Irish Consumer Rights Act 2022.

    All alcoholic products are sold in accordance with the Public Health (Alcohol) Act 2018.

    Customers must be 18+ to purchase alcohol.

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